As a subscriber to our highest tier of service, we offer you 24 hours a day support, 7 days a week, while also giving your requests top priority, including a dedicated phone number and email address to allow direct access to our team.
OPERATE subscribers with more than 10,000 endpoints will be assigned a dedicated Technical Account Manager (TAM) to handle all needs and to ensure the best service delivery and quality.
Daily Threat Brief
You will receive a daily brief from us that details threats specific to your industry and any potential threats that could pose a risk to your specific system.
Once per quarter we will perform a threat modeling exercise of your critical applications or networks to ensure your network is optimized and your risk is mitigated.
We use our proprietary, first-to-market Epiphany Intelligence Platform to perform a unique analysis of your entire compute and sensor environment to evaluate exposures, risks, unsafe conditions, and then take methodical action to remedy the findings. This is the epitome of preventative care and remediation and is unavailable anywhere else. We take you from an event response organization to proactive risk hunters.
Quarterly Executive TRA
On a quarterly basis, we will provide you with an executive brief detailing your operational stats, identified risks, remediated risks, blocked malware, events correlated to IOCs, identification of potential areas of impact, endpoint maturity plan progression, and tool optimization progression.